PSCA Launches Email-Based System to Dispute Wrong E-Challans
The Punjab Safe Cities Authority (PSCA) has introduced a new online complaint system that allows citizens to contest incorrect e-challans via email—without the need to visit traffic offices in person.
📧 How It Works
If you believe you’ve received an e-challan by mistake, you can now simply send an email to:
Your email must include:
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A clear photo of the e-challan
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Your vehicle’s registration number
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A brief explanation of why the challan is incorrect
🔍 What Happens Next?
Once submitted, the PSCA team will verify your claim by reviewing the footage and relevant data. If your complaint is found valid, the e-challan will be cancelled.
💡 Additional Support Channels
For more information or support, you can:
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Email: info@psca.gop.pk
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Call: (+92)-42-9905-1605(08)
This digital initiative is part of PSCA’s ongoing efforts to:
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Improve citizen convenience
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Streamline traffic dispute resolution
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Reduce unnecessary visits to traffic offices
✅ Key Benefits
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No in-person visits required
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Faster resolution process
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Improved transparency and accountability
