IESCO Launches ‘Apna Meter Apni Reading’ App to Improve Billing Accuracy
ISLAMABAD: Consumers of Islamabad Electric Supply Company (IESCO) can now enjoy greater control and transparency in their electricity bills, thanks to the new “Apna Meter Apni Reading” mobile application.
Launched as part of a federal government initiative to digitize public services, the app allows users to submit their own electricity meter readings using a simple and user-friendly process.
📲 How the App Works
Through the app, consumers can:
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Take a photo of their electricity meter on a specified date each month.
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Upload the image directly to IESCO’s system.
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Ensure that their electricity consumption is recorded accurately, reducing the risk of incorrect or delayed billing.
💡 Key Benefits for Consumers
According to IESCO CEO Muhammad Naeem Jan, this initiative empowers consumers to:
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Track their electricity usage in real time.
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Avoid estimated bills and manual reading errors.
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Lodge fewer complaints related to billing discrepancies.
“All IESCO field offices have been fully equipped with the necessary tools and trained staff,” said Jan. “A public awareness campaign is also being rolled out to help customers understand how to use the app effectively.”
✅ Government’s Push for Digital Transformation
The Ministry of Energy and the federal government continue to promote tech-driven solutions in the power sector. The goal is to:
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Improve customer service through automation.
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Enhance transparency and trust between utility providers and consumers.
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Reduce operational inefficiencies, particularly in meter reading and billing.
📢 Public Awareness and Next Steps
IESCO is actively encouraging consumers to download and use the “Apna Meter Apni Reading” app from official app stores. Training materials, helplines, and awareness messages are being shared through media and local offices to facilitate a smooth transition.
🌐 A Step Towards Smarter Utilities
This new meter reading system marks a significant step forward in improving the accuracy and reliability of electricity billing in Pakistan. With enhanced customer participation and reduced chances of human error, IESCO aims to build a more efficient and transparent utility network.
