Spicejet and Akasa Air are facing technical issues that is affecting booking, check-in and flight updates.
A global Microsoft outage is causing significant disruptions across various sectors, including aviation, supermarkets, and banking. In India, major airlines such as Vistara, IndiGo, SpiceJet, and Akasa Air are experiencing technical difficulties that impact booking, check-in, and flight updates. As a result, these airlines have resorted to manually checking in passengers. If the issue isn’t resolved soon, it could lead to widespread problems.
#ImportantUpdate: We are currently experiencing technical challenges with our service provider, affecting online services including booking, check-in, and manage booking functionalities. As a result, we have activated manual check-in and boarding processes across airports. We…
— SpiceJet (@flyspicejet) July 19, 2024
SpiceJet has announced on X that they are experiencing technical difficulties in providing updates on flight disruptions. Their team is actively working to resolve the issue and they apologize for any inconvenience caused. They will provide updates as soon as the issue is resolved and thank passengers for their patience and cooperation.
#TravelUpdate: Due to infrastructure issues with our service provider, some of our online services, including booking, check-in and manage booking services will be temporarily unavailable. Currently we are following manual check-in and boarding processes at the airports and hence…
— Akasa Air (@AkasaAir) July 19, 2024
Akasa Air has reported that some of their online services are currently unavailable. They explained on X that due to infrastructure issues with their service provider, booking, check-in, and manage booking services are temporarily offline. As a result, they are using manual check-in and boarding processes at the airports. They advise passengers with immediate travel plans to arrive early to check-in at their counters.
Our systems are currently impacted by a Microsoft outage, which is also affecting other companies. During this time booking, check-in, access to your boarding pass, and some flights may be impacted. We appreciate your patience.
— IndiGo (@IndiGo6E) July 19, 2024
IndiGo has issued a statement regarding the Microsoft outage affecting their systems, along with those of other companies. The airline noted that booking, check-in, access to boarding passes, and some flights may be impacted. They expressed appreciation for passengers’ patience during this time.
Vistara has also reported technical challenges due to the global outage affecting their service provider. They are working to resolve the issue swiftly and regret any inconvenience caused, thanking passengers for their patience.
Delhi Airport has acknowledged that the global IT issue has temporarily impacted some services. They are working closely with stakeholders to minimize inconvenience and advise passengers to stay in touch with their airline or visit the help desk for updated flight information. They apologize for the inconvenience caused.
Due to the global IT issue, some of the services at the Delhi Airport were temporarily impacted.
We are closely working with all our stakeholders to minimise the inconvenience to our flyers.
— Delhi Airport (@DelhiAirport) July 19, 2024
Systems at Bengaluru airport are also down, affecting nearly 90% of flights in Terminal 1, with disruptions expected to continue until midnight. Civil Aviation Minister K Rammohan Naidu stated that the ministry and the Airports Authority of India are using manual methods to minimize disruption. He has directed airport authorities and airlines to provide extra seating, water, and food for passengers affected by delays. The minister emphasized their commitment to ensuring safe and swift travel, appreciating passengers’ patience and cooperation.
Australia is among the worst affected countries. According to The Sydney Morning Herald, ABC News 24 struggled to broadcast news packages, while Woolworths supermarkets faced checkout system crashes. Customers reported card issues, and police systems also went down. Melbourne Airport stated that the check-in process for several airlines is affected by the global technology issue. Virgin Australia reported a complete ground stop at Sydney Airport, preventing all planes from arriving or departing.
The London Stock Exchange has been impacted by the outage. In the US, the Federal Aviation Administration grounded flights from major airlines such as Delta, United, and American Airlines due to communication issues. 911 emergency services in several states are also affected. British news channel Sky News has been off the air for hours.
In Europe, technical issues are causing check-in delays in Amsterdam. At Berlin Brandenburg Airport, flight operations were canceled due to the “technical problem,” with no clear indication of when flights would resume. Zurich Airport, the largest in Switzerland, has suspended all flight arrivals due to the outage.
Millions of Windows users worldwide are experiencing the Blue Screen of Death, causing computers to shut down or restart repeatedly, leading to data loss and service interruptions. The error message displayed reads, “Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you.”
Blue Screen errors, also known as black screen errors or STOP code errors, occur when a critical issue forces Windows to unexpectedly shut down or restart. Microsoft 365 has stated that they are investigating the issue.
